ServiceNow Update Set Release Notes 2016-09-16

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What's New in this Release

A new date/time filter option "during next" is available with this release.

Similar to "during last", "during next" can help filter on tasks that are due in the next 2 weeks, for example, or warranties that expire during the next 6 month.

How to Upgrade

If you have both a test and a production data source, you'll need to repeat these steps for each instance used with Explore Analytics. It's good practice to apply it to the test environment first.

Download the Explore Analytics Update Set by following these steps:

  • In the Explore Analytics user interface, select "Add a new data source" from the "Data" menu
  • Select "ServiceNow"
  • In the dialog, you'll find a link to download the latest update set (XML file)

Once you have the update set XML file, apply it to your ServiceNow instance (or instances) that use Explore Analytics. The steps for applying an update set to ServiceNow are documents by ServiceNow. The generally follow along these lines:

  • Login to your ServiceNow instance
  • Go to System Update Sets | Retrieved Update Sets
  • Below the list of update sets you'll find a link to "Import Update Set from XML"
  • Upload the update set XML file that you got from Explore Analytics
  • Preview the Update Set
  • Commit the Update Set

Supported Releases

The update set supports the Fuji, Geneva and Helsinki releases of ServiceNow. Support for additional releases may be added as these releases become available.

Release Notes for the Previous Release

ServiceNow Update Set Release Notes 2016-07-18