ServiceNow Update Set Release Notes 2018-01-17

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What's New in this Release

This release fixes a minor issue with "not during". It also adds support for a new system property to whitelist the task table.

How to Upgrade

If you have both a test and a production data source, you'll need to repeat these steps for each instance used with Explore Analytics. It's good practice to apply it to the test environment first.

Download the Explore Analytics Update Set by following these steps:

  • In the Explore Analytics user interface, select "Add a new data source" from the "Data" menu
  • Select "ServiceNow"
  • In the dialog, you'll find a link to download the latest update set (XML file)

Once you have the update set XML file, apply it to your ServiceNow instance (or instances) that use Explore Analytics. The steps for applying an update set to ServiceNow are documents by ServiceNow. This generally follows along these lines:

  • Login to your ServiceNow instance
  • Go to System Update Sets | Retrieved Update Sets
  • Below the list of update sets you'll find a link to "Import Update Set from XML"
  • Upload the update set XML file that you got from Explore Analytics
  • Locate the update set, the name is "Explore Analytics" and the date is 2018-01-17. If you have more recent update sets, the "Explore Analytics" update set will not be listed at the top of the list.
  • Preview the Update Set
  • Commit the Update Set

Supported Releases

The update set supports the Helsinki, Istanbul, Jakarta, Kingston, and London releases of ServiceNow. Support for additional releases may be added as these releases become available.

Release Notes for the Previous Release

ServiceNow Update Set Release Notes 2017-01-04